ESSENCE SURFACES
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Privacy Policy

Last Updated: April 3, 2026

ESSENCE SURFACES LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply for funding, or engage with our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete a funding application or inquiry form
  • Register for an account or subscribe to communications
  • Contact us via email, phone, or through our website
  • Participate in surveys, promotions, or other marketing activities

Personal information may include:

  • Name, email address, and contact details
  • Business name, EIN, and business structure information
  • Financial information (bank statements, tax returns, revenue data)
  • Credit information and personal guarantor details
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address, browser type, and operating system
  • Pages viewed, time spent on pages, and clickstream data
  • Referring website and search terms used to find our site
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Applications: To evaluate funding applications, conduct underwriting, and make lending decisions
  • Communication: To respond to inquiries, provide customer support, and send transactional notifications
  • Marketing: To send promotional materials, service updates, and educational content (with your consent where required)
  • Improvement: To analyze website usage, improve our services, and enhance user experience
  • Compliance: To comply with legal obligations, enforce our terms, and protect against fraud

3. SMS & Text Message Communications

SMS Opt-In & Consent

If you opt in to receive SMS/MMS messages from ESSENCE SURFACES LLC, we may send you recurring marketing and promotional text messages about our financial products, services, offers, and updates using an automated telephone dialing system (ATDS).

Message Frequency: Message frequency varies; you may receive up to 4 messages per month.

Costs: Message and data rates may apply depending on your mobile carrier plan. We do not charge for our messages, but your carrier may.

Opt-Out: Reply STOP to any message to opt out at any time. You will receive a one-time confirmation message acknowledging your opt-out request.

Help: Reply HELP for assistance or contact us at marshall@essencesurface.com.

Not a Condition: Consent is NOT a condition of purchase or receiving funding services from ESSENCE SURFACES LLC.

SMS Data Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We collect your mobile phone number only when you voluntarily provide it and expressly consent to receive SMS messages. Your phone number and SMS preferences are stored securely and used solely for the purpose of delivering the messages you've consented to receive.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors who perform services on our behalf, such as payment processing, credit reporting, fraud detection, data analysis, email delivery, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal & Regulatory Compliance

We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent website notice before your information becomes subject to a different privacy policy.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest (SSL/TLS)
  • Secure servers and firewalls
  • Access controls and employee training on data privacy
  • Regular security audits and vulnerability assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights & Choices

Access & Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

Opt-Out of Marketing Communications

You may opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us at marshall@essencesurface.com. To opt out of SMS messages, reply STOP to any text message.

Do Not Track

Some browsers support a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals, but you can manage cookies through your browser settings.

State-Specific Rights

Depending on your location, you may have additional rights under state privacy laws (such as California's CCPA or Nevada's privacy law). These may include the right to request deletion of your personal information, the right to opt out of the sale of your information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

To exercise these rights, contact us at marshall@essencesurface.com.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ESSENCE SURFACES LLC
10955 Stags Leap Ct
Henderson, NV 89052
Email: marshall@essencesurface.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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